lead product designer

·

los angeles, ca

Design that solves the right problem

I'm your strategic product partner, with experience leading initiatives from discovery to delivery. I use research and problem framing to deeply understand user needs and craft solutions that actually matter.

with impact To

Keller Williams

Lead designer

with Keller Williams

Illumina

UXR internship

with Illumina

Netflix

Capstone research

with Netflix

University of California, Irvine

M.S. in HCID

with U.C. Irvine

selected work

Cases that shape the way I work

how i work

Front-loading the hard part

Getting the problem right sets the north star for the project, then everything downstream moves faster.

so

I lead with research

I dig in to uncover what users actually need and build a strong understanding of the problem, so we're solving something true instead of a guess we're confident about.

and

I match the method to the moment

I stay scrappy and keep things moving, adapting my process to any time and resource constraints. I ensure trade-offs are managed intentionally.

ultimately

I turn abstraction into direction

I'm comfortable with ambiguity. I parse through fuzzy asks and lead the team to a clear path forward through cross-functional collaboration and alignment.

Pro tip: My name is pronounced “hoo-yen”, as in: 🦉💴

about me

Hi, I'm Huyen

I'm a product designer based in Los Angeles, California. I currently build enterprise software for real estate agents and brokerage offices at Keller Williams, partnering with product leadership to deliver strategic business value through technology.

In a previous life, I studied business at USC and worked for years in consulting, only to figure out that I was much better suited at creative problem solving than numbers and spreadsheets. I pivoted to UX with a Master's in Human-Computer Interaction and Design at UC Irvine and found exactly the kind of work I didn't know I was looking for.

Starting over with a new career was demanding, but not unfamiliar work. Before Los Angeles, I grew up across Vietnam, Thailand, Australia, and the US. I learned early how to adapt to new people, new places and new ways of doing things.

Now, as our industry shifts, I'm excited to both work with and build for AI—while maintaining human needs at the center of the experience.

off the clock

Things that take up the rest of my brain

☕ Tea, the slow way

Greens in a gaiwan as a daily habit, puerh pots on weekends with friends

🥘 Cooking & eating

Signature soups, pastas & pork belly from scratch + a running LA restaurant list

🐈 My cats

A round cat and a pointy cat, I'm at their beck & call

🎲 Board games & video games

Weekly board game nights and the occasional RPG

🏌️ Golf (badly)

Some par 3s, but mostly at the range working my way up to the driver

let's figure it out

If you've got a problem, I'd love to hear about it

Here to help when you're not quite sure what to build yet.

Huyen Bui

·

Product designer

·

2026

Los Angeles, CA

·

Set in pastels